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Volkswagen Cares Service Promotions

Golden Drives with VW

22 January to 28 February 2025

Incredible festive-themed merchandise awaits

Show your Volkswagen some love this festive season by servicing at any official Volkswagen service centre and redeem two exclusive merchandise items* with a minimum spend of RM2,500 on your service.

*Subject to stock availability. Available on a first-come, first-served basis, while stocks last.

Click for terms & conditions
  • Campaign is valid from 22 January to 28 February 2025, based on invoice date.
  • Customers with a minimum purchase of RM2,500 for their next service, within the campaign period, are entitled to receive complimentary Volkswagen merchandise, subject to stock availability. 

  • Redemption of the complimentary Volkswagen merchandise can only be made via the Volkswagen Cares app and is only applicable at the same dealership outlet where the purchase was transacted.
  • The Golden Drives with VW aftersales promotion can be applied concurrently with any other ongoing campaigns, promotions, or programmes.
  • Volkswagen Passenger Cars Malaysia and/or its Authorised Dealers reserve the right to amend the terms and conditions, without prior notice. 

Battery promotion

Enjoy special deals from RM524

Our Genuine Battery are specifically designed for Volkswagens to prevent breakdowns. With our products, you'll reap the benefits of both quality and functionality.

The perfect fit and it delivers exactly the right amount of energy your Volkswagen needs.

More power, thanks to an excellent lead content and high-quality materials.

Secured energy with 24 months warranty.

Terms & Conditions
  • The batteries prices are correct at the time of publishing

  • VPCM reserves the right to change the price of the battery at any time due to factors beyond our control (for example, any foreign exchange fluctuation, alteration of import or other duties, increases in labor or materials costs)

  • Customers should always refer to Volkswagen Authorised Dealers for the latest accurate price.

    *Due to the variety of models, there is also the possibility that other battery types are installed. Your Volkswagen service consultant will be happy to inform you about your vehicle equipment.

Tyre promotion

Enjoy great savings on your next tyre purchase and get more value and complimentary services.

Available now at your nearest Volkswagen authorised service centre.

Lubricant promotion

Keep everything moving smoothly

Lubricant keeps your engine running smoothly while also managing temperatures and preventing excessive wear.

Volkswagen Genuine Engine Oil is formulated with the right viscosity and the additive package to work perfectly with your model, for long lasting protection.

For cars 5 years and older, you can enjoy savings of RM200 on lubricant services, with pricing starting at RM304. Make an appointment today.

Terms & Conditions
  • This lubricant care service voucher is applicable for Volkswagen cars that are 5 years and older only. 

  • Customers can enjoy savings of up to RM200 with this voucher and this is redeemable at all authorised Volkswagen Service Centres nationwide. 

  • This offer is applicable to parts and lubricants as per stated, excluding labour charges and additional repairs.

  • The voucher is non-transferable and cannot be redeemed for cash.

  • Volkswagen Passenger Cars Malaysia (VPCM) and its authorised dealers reserve the right to amend or withdraw this offer at any time without prior notice.

FAQ
  1. How do I access the Volkswagen Cares App to get my voucher?
    Download the Volkswagen Cares App from the App Store (for iOS), Huawei Gallery or Google Play Store (for Android). Once installed, log in to your account, and navigate to the "My Vouchers" section to find your exclusive lubricant services voucher.
  2. Can I share the voucher with others?
    The voucher is tied to your account and vehicle. It cannot be transferred or shared with others.
  3. What types of services are included in the lubricant services voucher?
    The voucher can be used for lubricant-related services, such as oil changes and lubricant refills, at authorised Volkswagen Service Centres. Please check with your preferred Volkswagen service centre for a full list of eligible services.
  4. Will I receive a physical voucher or is it purely digital?
    The voucher is digital and can be accessed directly through the "My Vouchers" section in the Volkswagen Cares App. No physical voucher will be issued.
  5. Can I use the voucher for other types of maintenance or services?
    No, the voucher is specifically for lubricant services. Other types of maintenance or services are not covered under this offer. Please visit any authorised Volkswagen service centre for more details as to the promotions of the month that may meet your expectations. 
  6. Can I redeem the voucher if my vehicle has already received lubricant services recently?
    Yes, the voucher can be redeemed even if your vehicle has recently received lubricant services, as long as it falls within the voucher's terms and conditions. Please confirm with our authorised Volkswagen service centre for eligibility.
  7. What should I do if I face issues redeeming the voucher at a service centre?
    If you encounter any problems while redeeming your voucher, please reach out to our Volkswagen cares ambassadors at any authorised Volkswagen service centre for assistance.
  8. Is the offer applicable for all vehicle models?
    The offer is available for Volkswagen vehicles aged 5 years and older. Please check your vehicle's eligibility in the "My Vouchers" section of the app.
  9. Can I use the voucher for a family or friends' Volkswagen vehicle?
    The voucher is only available for the account holder's vehicle. It is tied to the owner's specific account and the VIN number of the vehicle, and cannot be used for vehicles registered under different owners.
  10. What if my vehicle is eligible but the voucher doesn't show up in my app?
    If the voucher doesn't appear in your app, make sure your app is updated to the latest version. If the issue persists, kindly write to Volkswagen customer care HERE→ or contact us at 1-800-18-8947 from Monday to Friday (9am to 5pm).
  11. Is there a limit to how many vouchers I can redeem?
    Each Volkswagen owner is eligible for one voucher per eligible vehicle. Additional vouchers cannot be redeemed for the same vehicle.
  12. Do I need to book an appointment before visiting Volkswagen service centre?
    It is recommended to book an appointment in advance with your authorised Volkswagen service centre to ensure availability of the service. You may book for an appointment via the VW Cares App.
  13. Does this offer replace my service maintenance?
    This is a separate ad-hoc offer and does not replace your standard service maintenance schedule. Please continue to adhere to your standard service maintenance schedule as recommended.

 

The advantages of the Volkswagen Authorised Service Centre

With us you get everything you need:

  •  First-class service quality carried out by highly trained specialists - including friendly advice.
  • Experienced technicians and the latest technical equipment.
  • Volkswagen Genuine parts and accessories for your safety.
  • Fast service that saves time. 
  • Roadside assistance (1800 88 2389) for help around the clock throughout Malaysia.
  • See for yourself! Our service advisors will be happy to take care of your concerns.

Enjoy up to 45% off parts

Genuine Parts for guaranteed peace of mind

For models older than 5 years, we offer more savings and peace of mind through our Volkswagen Repair Packages vouchers with 30% discount. Rest assured that 100% genuine parts are used , and repair works are carried out by certified Volkswagen technicians in accordance with global standards with approved Volkswagen tools.

Not only are the main parts changed, but other relevant components are replaced to ensure better performance and safety.

Download the Volkswagen Cares mobile app now to receive your 45% saving e-vouchers .

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Your Volkswagen Team
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